Category Archives: State & Region

Detroit Metro Airport named best in North America for customer experience amid COVID-19 pandemic


Posted by The Huron Hub – Monday, March 1, 2021

Detroit Metro Airport has been named best airport in North America for customer experience amid COVID-19 pandemic.

Detroit Metro Airport has earned Airports Council International’s 2020 Airport Service Quality Award for Best Airport by Size and Region (25 to 40 million passengers per year in North America).

This customer service award is one of the highest honors in the aviation industry, an airport spokesperson said.

DTW shares this recognition with Baltimore/Washington International Thurgood Marshall Airport.

The annual ASQ Awards recognize and reward the best airports in the world according to ACI’s surveys, which are based on live research gathered from travelers at the airport.

The surveys are conducted at nearly 400 airports worldwide. The ASQ program delivers an in-depth assessment of the quality of the customer service experience, including airport cleanliness, wayfinding and the courtesy and helpfulness of airport staff.

“It is a great honor for Detroit Metropolitan Airport to be named one of the best airports in the world for the second time in three years,” said Wayne County Airport Authority CEO Chad Newton. “To earn the ASQ Award during a global pandemic—a time that has proven challenging for everyone—is an even bigger accomplishment. Our airport team will continue to maintain a safe environment while we work to restore confidence in air travel.”

According to the survey results, DTW showed growth in several key performance areas over the last year. The most significant improvements noticed by DTW customers in 2020 include the cleanliness of restrooms and terminals, wait times, passport inspection, and the feeling of being safe and secure. Additionally, the surveyed travelers noted the efficiency and courtesy of airport staff.

Detroit Metropolitan Airport has always been committed to delivering an excellent customer experience with an emphasis on safety. This goal took on a new meaning as a result of the COVID-19 pandemic. In response, the Airport Authority implemented measures to protect customers, visitors, and staff from the virus ranging from installing acrylic barriers, face covering dispensers and hand sanitizing stations to displaying signage promoting healthy habits. The janitorial staff increased the frequency of cleaning in high touch point areas as well.

“I congratulate Detroit Metropolitan Wayne County Airport on their success in the Airport Service Quality Awards which represent the highest possible recognition for airport operators around the world and recognize excellence in customer experience,” said Airports Council International Director General Luis Felipe de Oliveira. “Customers have spoken and recognized the successful efforts of the Detroit Metropolitan Wayne County Airport team in providing a superior customer experience under very trying circumstances during the pandemic.”

Detroit Metropolitan Airport has been a proud participant of the Airport Service Quality benchmarking process since 2006.

Prior to 2020, DTW received other ACI honors, such as being named one of the best airports by size and category (25-40 million passengers) in North America for customer service in 2018.

Airports Council International is the trade association of the world’s airports.

It was founded in 1981 with the objective of fostering cooperation among its member airports and partners in world aviation. A full list of the 2020 ASQ Award recipients can be found at https://aci.aero/customer-experience-asq/asq-awards-and-recognition/asq-awards/current-winner-2020/.


 

Huron-Clinton Metroparks provides deer management program update

Huron Hub file photo


Posted by The Huron Hub – Monday, March 1, 2021

Huron-Clinton Metroparks provided an update on the park’s early 2021 plans for managing deer health and the herd population across the system.

Recently, a scheduled cull at Kensington Metropark was canceled due to timing constraints, and a cull on Thursday, Feb. 25, at Oakwoods/Willow Metroparks (the two parks are connected) was completed.

The plan at Kensington had been paused while law enforcement authorities investigated credible threats of violence, ultimately leading to recent misdemeanor charges against an Oakland County man for malicious use of telecommunications services.

No Place for Violent Threats, But Respectful Dialogue Encouraged

Metroparks Director Amy McMillan noted that the park system is committed to both transparency and respectful dialogue, but violent threats cross a key line.

“We respect that some have strong feelings about this wildlife management decision and always encourage feedback and two-way dialogue, but we can’t stand by when threats of violence endanger park staff, visitors or community. An in-depth investigation was why we could not share a more specific and transparent update until now. We thank the Royal Oak Police Department and Livingston County Prosecutor’s Office for their diligent work on this matter.”

Sharing Specific Deer Management Updates and a Commitment to Science

Winter 2021 Deer Management Details:
A February 2021 cull did not and will not take place at Kensington Metropark due to timing constraints of the investigation into threats of violence. Though Kensington’s deer population has grown beyond the recommended carrying capacity of the 4,500-acre natural area, the Metroparks will not request a permit extension beyond the current Feb. 28 end date due to deer gestation cycles.

The deer management program was completed as planned at the adjoined Oakwoods/ Willow Metroparks with a final winter 2021 cull that took place Feb. 25 between the hours of 4 p.m. and midnight.

“The Metroparks team understands and appreciates the wide range of passionate viewpoints this issue evokes,” Director McMillan added. “We also wanted to help clear up inaccurate information that’s been circulating and let people know we weighed all options and available data carefully as we take our responsibility to the parks and our stewardship of them extremely seriously. The science will always guide and drive our decisions on the most effective, most humane way to protect the long-term health and welfare of the deer population as well as the ecosystem which sustains them.”

Additional Study Ordered to Ensure Latest, Best Practices

McMillan also directed the Metroparks Natural Resources Division to conduct a comprehensive review of best practices and alternative methods across the state and country. This additional study will be completed by the end of 2021 and made publicly available. Similar reviews will also take place about every three years to ensure the latest, updated science is always considered.

“We want to regularly assess and continually ensure the Metroparks is doing everything possible to humanely address overpopulation and ensure a healthy, thriving deer population that also sustains our diverse flora and fauna that play a role in sustaining the entire ecosystem,” McMillan said.

History and Rationale for Deer Management Program

Tyler Mitchell, Chief of Natural Resources for the Metroparks, explained that the deer management program at the Metroparks began in 1999 in response to an observed decline in the overall health of the deer herd and the loss of more than 70 species of native plants.

Third-party wildlife biology experts completed health studies on the park deer populations and concluded that, “data indicates herd stress due to lack of nutrition.” Maintaining a healthy balance between herbivores and native plants means achieving the Michigan Department of Natural Resources (MDNR)-recommended deer population density of 15-20 deer per square mile.

Regular aerial surveys are used across the Metroparks system to help determine herd sizes and if any deer culls may be needed in a specific year at a specific park. This information led to the determination that the current estimated herd of 210 in the 5.1 square land miles of the adjoined Oakwoods and Willow Metroparks and the current herd of at least 120 across Kensington’s 5.1 square land miles needed to be reduced. Metroparks intended to reduce the herd at Oakwoods and Willow by 58 deer and harvested a total of 51 deer. Metroparks intended to reduce the herd at Kensington by 43 deer and the cull did not take place. Deer tend to proliferate at these parks due to multiple factors, including a lack of natural predators, surrounding agricultural settings and reduced hunting activity in the immediate area.

Mitchell noted that all harvested deer will be processed for meat and donated to local food banks to help feed hungry families across Southeast Michigan.

For additional information, please visit http://www.metroparks.com/get-involved/about-natural-resources/.


 

New Boston resident hits Michigan Lottery jackpot, wins nearly $400,000

Image courtesy of Michigan Lottery


By Scott Bolthouse | THE HURON HUB
Posted Thursday, Feb. 25, 2021

A New Boston resident won nearly $400,000 after playing a Michigan lottery game.

Diane Newman of New Boston matched the five white balls drawn Dec. 21 to win the big prize.

She bought her winning ticket at the Circle K gas station, located at 1330 Monroe St. in Carleton.

“I used to buy Lottery tickets for my husband and I, but since he retired, he’s been buying them,” said Newman. “We like to play a little bit of everything together.

“We checked our ticket the morning after the drawing and we couldn’t believe we had won! We are still shocked, but it’s a big relief for us.

Newman visited Lottery headquarters to claim her big prize.

She chose to receive a one-time lump sum payment of about $390,000, rather than annual payments of $25,000 for 20 years or life, whichever is greater.

With her winnings, she plans to share with family and take a vacation.

“Winning means I can slow down with work and enjoy life with my husband,” said Newman.


Romulus Athletic Center welcomes visitors back at 25% capacity

(Photo courtesy Romulus Athletic Center)


Posted by The Huron Hub – Wednesday, Feb. 24, 2021

The Romulus Athletic Center has moved into Phase Two of its reopening plan, adhering to health and safety guidelines set by Governor Gretchen Whitmer, the Wayne County Health Department and the CDC.

“After careful consideration and closely following the safety recommendations of health experts, we are pleased to announce the Romulus Athletic Center has moved forward with its reopening plan,” said Romulus Athletic Center Manager Andy Mackay. “We know the athletic center plays a role in supporting the health and wellness of residents, so safely reopening and offering the services our members rely on has been a priority since the start of the pandemic.”

As of February 15, the following athletic center offerings are now open to members:

The lazy river, lap pool and hot tub, which have reopened at 25% capacity to members only from 7 a.m. – 7 p.m. Monday through Friday, 8 a.m. – 5 p.m. on Saturdays and 12 – 5 p.m. on Sundays.

Masks will be required at all times while on the pool deck and in the hot tub and lazy river, except for when swimming.

The basketball courts, which have reopened at 25% capacity to members only for small groups or practice play. Courts can also be reserved per party to further maximize safe social distancing and avoid in-person interaction.

The men’s and women’s locker rooms have reopened and will undergo routine cleanings, including after each individual use of the family locker room, a light cleaning every 15 minutes, a deep cleaning every two hours and a nightly power wash.

At this time, select workout equipment will remain off the gym floor and dance classes will remain in the gym and banquet areas. Day passes are not permitted but the athletic center is accepting new memberships.

“I want to thank the Romulus Athletic Center team for their hard work in preparing for the safe second phase of reopening, as well as residents for their patience throughout the process,” said Romulus Mayor LeRoy Burcroff. “Like many cities, Romulus has been greatly impacted by COVID-19, but together we have stayed resilient and Romulus Strong. I’m eager to see our community work together as we continue to push through the pandemic and maintain our momentum in the years to come.”

To learn more about the Romulus Athletic Center or to become a member, please visit https://romulusathleticcenter.com/ or call 734-942-2223.


Wayne County residents 65 and over can receive COVID-19 vaccinations at community clinics


Posted by The Huron Hub — Monday, Feb. 22, 2021

Wayne County announced several local COVID-19 vaccination clinics for seniors opening next week across the county.

The free clinics are part of Wayne County’s continuing efforts to make more vaccines available and accessible to county senior residents.

“I’m pleased Wayne County is now in a position to begin vaccinating seniors,” Executive Warren Evans said. “I know everyone is eager to safely get back to normal. Our team is working hard to ensure all of our residents can get their COVID shot as quickly as the vaccine is available. Every vaccinated resident gets us closer to ending the pandemic.”

Executive Evans continued: “I also want to thank the state of Michigan for working with Wayne County to ensure we have more doses to vaccinate our seniors more quickly. The vaccine distribution process is limited by the available vaccine – of which no one is getting enough – but Wayne County is putting shots in arms as fast as we get them. By taking vaccines to where seniors are, Wayne County is making it even easier for people who want the vaccine to get a shot.”

Wayne County Public Health has administered 36,601 vaccines and is scheduled to administer another 13,000 doses in the coming week. In all, Wayne County Public Health and local health systems have provided more than 181,596 doses to Wayne County residents since the vaccine became available in December.

Seniors in the communities below should contact the nearest site to schedule their appointment. There are no walk-up appointments, and seniors must make an appointment by calling the number for the site in their communities. More senior vaccination sites will be announced as more vaccine becomes available. Visit http://www.waynecounty.com/covid19 for up-to-date vaccine information.

Canton and Plymouth:

February 25-26 (9AM-3PM)

Location: Summit on the Park; 46000 Summit Pkwy; Canton, MI 48188

Registration phone number: 734-203-7657

Highland Park & Hamtramck:

February 23- 24 (9 AM-3PM)

Location: Say Detroit Clinic; 211 Glendale Ave; Highland Park, MI 48203

Registration phone numbers:

Hamtramck: Ruth Harlin 313-252-0050 ext 240

Highland Park: 313-688-5180 (last names A-L); 313-590-0470 (last names M-Z)

Inkster:

February 25 (9 AM-12 PM)

Location: Booker T. Dozier Center; 2025 Middlebelt Rd; Inkster, MI 48141

Registration phone number: 313-563-4236 Extension 2383

Melvindale

February 24- 25 (9 AM-12PM)

Location: Melvindale Community Center; 4300 S Dearborn St; Melvindale, MI 48122

Registration phone number: 313-914-2178

Romulus

February 23 (9 AM-12 PM)

Location: Romulus Senior Center; 36525 Bibbins St; Romulus, MI 48174

Registration phone number: 734-955-4120

City of Wayne

February 26 (9 AM- 12 PM)

Location: Hype Athletic Center; 4635 Howe Rd; Wayne, MI 48184

Registration phone number: 734-722-2204 or email cityclerk@cityofwayne.com


Metroparks seek public input on proposed grant projects at three parks

Photo courtesy Metroparks.com

Posted by The Huron Hub | Monday, Feb. 15, 2020

Metroparks intend to leverage grant funding to improve accessibility and recreation opportunities.

The Huron-Clinton Metropolitan Authority is seeking public input on three projects being submitted to the Michigan Department of Natural Resources Recreation Grants program. The Metroparks are home to 13 parks in southeast Michigan and staff is looking to improve their impact on the community by leveraging grantfunding that will complement the Metroparks’ annual budget. The Metroparks are committed to removing barriers, creating and improving access, and increasing recreation opportunities for all, and if awarded, these grant funds will allow the parks to improve accessibility to water and trail recreation.

Public support and input help guide the final design of park improvements and result in stronger applications, so the Metroparks want to hear from the community.

One proposed project will be located at Delhi Metropark, located five miles outside of Ann Arbor. This park is home to 52acres of mature oak trees and open, grassy lawns along the Huron River. The proposed project would make improvements for accessibility along the Huron River by renovating the site to add a new floating dock system and an expanded sandy launch/take-out area using universal design principals, including: Expansion of sandy take-out area, new accessible floating kayak launch/take-out with solar edge lights, two accessible picnic tables and a bench with easy accessto the adjacent trails, dog waste station, relocation of water spigot for accessible use, improved concrete walkway to Huron River, native tree and other native vegetative buffer plantings.

The second proposed project would be located at Lake Erie Metropark. This 1,607-acre park is in the southeastern corner of Wayne County, at the junction of the Detroit River and Lake Erie. Lake Erie Metropark is part of the Downriver Linked Greenways North South Trail (part of the Iron Belle Trail) and the Detroit Heritage River Water Trail. The proposed project for Lake Erie Metropark would improve the Cherry Island NatureTrail and associated amenities for accessibility using universal design principles, including:

• Accessible concrete parking area with 3 van spaces• New 8’ wide aggregate trail from parking lot to new trailhead

• 6’ wide accessible aggregate path at Lake Erie viewing area• 2 accessible picnic tables, 2 bike hoops, and viewing scopes

• Removal and replacement of a land bridge trail with 10’ wide, 630’ long boardwalk

• New split rail fence for trail safety• Relocation of benches to accessible areas• Accessibility improvements to existing boardwalk

• Elevation and modification to existing trail for accessible slopes and cross-slopes• 5 native trees near parking lot

The third project is proposed for Stony Creek Metropark. This park extends across Oakland and Macomb counties with 4,435acres used for year-round recreation and education. The project at Stony Creek Metropark would improve accessibility of the Reflection Nature Trail and associated amenities using universal design principles, including:

• Replacement of three bridges• Replacement of the existing dock with shoreline viewing platform

• Accessible push button doors at the Nature Center main entrance

• Relocation of benches to accessible areas

• Various landscaping features including new native plantings and accessible prairie development

• Modification to existing trail for accessible slopes and cross-slopes

The public can review the projects, including conceptual plans,through the Metroparks website at http://www.metroparks.com/DNRgrants. Metroparks staff are offering multiple opportunities to provide feedback. Three virtual public meetings are scheduled, where each of the projects will be discussed along with opportunities for feedback. The zoom meetings are scheduled for:

• Thursday, February 18 from 10 a.m. – 11 a.m.

• Thursday, February 18 from 6 p.m. – 7 p.m.

• Saturday, February 20 from 11 a.m. – Noon

Additionally, feedback can be given through an online survey if you are unable to attend one of the virtual events. Lastly, there will be a virtual public hearing on Thursday, March 11, 2021 at 9.a.m. prior to the Board of Commissioners meeting.

Project descriptions, renderings, Zoom meeting links, as well as links to the online surveys for each project can also be found online at http://www.metroparks.com/DNRgrants.


Winter storm warning issued for southeast Michigan through noon on Tuesday


Posted by The Huron Hub | Monday, Feb. 15, 2020 – 10:50 AM EST

A winter storm warning has been issued for southeast Michigan through Tuesday at noon.

5 to 9 inches of snow is forecasted for Monday night through Tuesday afternoon.

Here is the warning from the National Weather Service in Detroit:

Winter Storm Warning

for Wayne County

Issued by National Weather Service

Detroit, MI

10:10 AM EST Mon, Feb 15, 2021

…WINTER STORM WARNING IN EFFECT FROM 6 PM THIS EVENING TO NOON EST TUESDAY…

* WHAT…Heavy snow expected. Total snow accumulations of 5 to 9 inches.

* WHERE…St. Clair, Oakland, Macomb, Washtenaw, Wayne, Lenawee and Monroe Counties.

* WHEN…From 6 PM this evening to noon EST Tuesday.

* IMPACTS…Travel could be very difficult. The hazardous conditions could impact the evening and especially the Tuesday morning commute.

* ADDITIONAL DETAILS…Snow reintensifies toward 6 pm this evening. Snow becomes heavy at times tonight with an additional 6 to 9 inches expected before diminishing Tuesday morning. Highest snowfall totals expected from the Lake Huron shoreline southward through metro Detroit, Ann Arbor and near the Ohio border.

PRECAUTIONARY/PREPAREDNESS ACTIONS…

If you must travel, keep an extra flashlight, food, and water in your vehicle in case of an emergency.

Slow down and use caution while traveling


MDOT project will rebuild, repair 24 miles of I-275 from Will Carleton Road to 6 Mile Road


By Scott Bolthouse | THE HURON HUB
Posted Wednesday, Feb. 10, 2021

MDOT announced today plans to repair and rebuild 24 miles of I-275 in Wayne County in six phases over three years.

MDOT will host a virtual meeting on Monday, Feb. 22 that details plans regarding a massive I-275 construction project that will span from Will Carleton Road to Six Mile Road.

The project includes ten miles of concrete pavement repairs, 14 miles of rebuilding concrete pavement, asphalt resurfacing of four interchanges, and rebuilding concrete pavement of parts or all of six interchanges.

MDOT said the project also includes improving 65 bridges and a retaining wall, drainage improvements, sign replacements, traffic signal modernizations, intelligent transportation system (ITS) improvements, sidewalk improvements that are compliant with the Americans with Disabilities Act (ADA), and tree replacements.

Additionally, a segment of the Metro Trail will be rebuilt to replace an adjacent retaining wall.

Public input is being sought to help MDOT “recognize and address any concerns that may result from the project,” a statement said.

You can submit public comments by March 9 using MDOT’s online comment form or by e-mailing MDOT Public Involvement Specialist and Hearings Officer Monica Monsma at MonsmaM@Michigan.gov.

The virtual meeting on Feb. 22 will be from 4 to 5:30 p.m.

Click here to join the Microsoft Teams Virtual Public Meeting

To join by phone without using Internet, call 248-509-0316, conference ID: 950 606 39#.

Copies of the meeting will be available from MDOT.


 

Man found dead on I-275 near Eureka Road on Tuesday night


Posted by The Huron Hub | Wednesday, Feb. 10, 2021

A man was found dead Tuesday night on the shoulder of I-275 near Eureka Road, police said.

A vehicle was also found in the area.

Police are investigating the circumstance of the man’s death and whether the vehicle is related.

The southbound side of I-275 was shut down Tuesday night near Eureka Road. The area of freeway was reopened as of Wednesday morning.

The area of I-275 and Eureka Road (Google Maps)

Check back with The Huron Hub for updates.


State police: prepare for hazardous winter storm


Posted by The Huron Hub | Feb. 4, 2021

The Michigan State Police is encouraging residents and visitors to prepare for a winter
storm expected to affect all of Michigan today and Friday.

The National Weather Service has issued a Winter Storm Warning for much of Michigan’s Upper Peninsula and a Winter Weather Advisory for all of the Lower Peninsula. The NWS is forecasting snow to arrive late this afternoon, creating slick roads and low visibility with conditions to worsen by Friday morning, as gusty winds, drifting snow and falling temperatures are added to the mix.

“Travel may be extremely dangerous during periods of heavy snowfall and gusting winds over the next two days,” said Capt. Kevin Sweeney, deputy state director of Emergency Management and commander of the Emergency Management and Homeland Security Division (MSP/EMHSD). “If planned travel is non- essential, you are encouraged to postpone it and stay home. Fewer vehicles on the roadways help snowplows clear roads more quickly and safely.”

To stay safe during a winter storm:
• Stay indoors if possible. If you must go outside, wear protective gear, such as hats, mittens, gloves, scarf and a warm coat.
• Avoid overexertion when shoveling heavy snow, pushing a car, or walking in deep snow. Take breaks frequently.
• Watch for signs of frostbite, which include loss of feeling or pale appearance of fingers, toes or face.
• Watch for signs of hypothermia, which include uncontrollable shivering, memory loss, drowsiness and exhaustion.
• Understand the hazards of wind chill. As wind speed increases, heat is carried away from a person’s body more rapidly and could lead to severe hypothermia.
• Remove clothing if it gets damp or wet. Wet clothing can make you more prone to hypothermia.
• Check heating units. Poorly operating or damaged heating units can release carbon monoxide
gas. Test carbon monoxide detectors for proper operation and battery life.
• Check on family, friends and neighbors who are at risk and may need additional assistance.
• Minimize travel. If travel is necessary, keep a full tank of gas and an emergency preparedness kit
in your vehicle. Put warm clothing, such as gloves, blankets and hats, in your kit in case you become stranded. If you do become stranded or stuck, stay inside your vehicle and wait for help.

Motorists are encouraged to check travel conditions and weather reports before driving at http://www.michigan.gov/roadconditions. Major road closures can be found at http://www.michigan.gov/drive. The MSP/EMHSD asks that you tune into local news and/or view these websites rather than calling your local MSP post or 911 for travel conditions.

For more information on how to prepare before, during and after an emergency or disaster, visit http://www.michigan.gov/miready or follow MSP/EMHSD on Twitter at @MichEMHS.