By Scott Bolthouse | The Huron Hub
ScottBolthouse@HuronHub.com
Published April 3, 2020

During the COVID-19 crisis, those adhering to the stay home order are relying on internet more than ever to work, continue schooling, and for general entertainment.

Charter says the company will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription.

The offer is for any service level up to 100 Mbps and installation fees will be waived for new student households.

To enroll call 1-844-488-8395.

Additionally, Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely.

Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.

Charter will also open its Wi-Fi hotspots across our footprint for public use.

Spectrum does not have data caps or hidden fees, according to the company.

As the country works collaboratively to contain the COVID-19 pandemic, broadband internet access will be increasingly essential to ensuring that people across the country are able to learn and work remotely, that businesses can continue to serve customers, and that Americans stay connected and engaged with family and friends.

Charter’s says their advanced communications network ensures more than 29 million customers–including government offices, first responders, health care facilities, and businesses–maintain the connectivity they rely on.

The company says their network is built to sustain maximum capacity during peak usage which is typically in the evenings, so a surge during the day would be well within the network’s capabilities to manage.

Charter says it will continue to closely monitor the situation and is well-prepared to continue delivering reliable connectivity.

Charter added that they have extensive business and workforce continuity plans in place that will be adjusted as needed to best serve all our customers and employees.